Cost & License Information

How do I get StaffMate Online?
We are eager to add you to our growing list of clients and hope to work with you soon on implementing StaffMate Online into your busy staff scheduling operation. To open a sales dialog simply send a freehand email to sales@staffmate.com, fill out the Free Trail Enrollment form provided here.

How is StaffMate Online priced?
StaffMate Online is an all-inclusive, annually licensed staff scheduling program with no set-up fees, no installation fees, no hosting fees, no support fees and no per-shift fees. The minimum Annual License Fee is $550.00 USD per year for 0-50 Staff Members. If you manage more than 50 staff members, the Annual License Fee is an incremental rate averaging 40-75¢ USD per month per staff member. For example, the Annual License Fee for 100 employees is just $968.88. The more service staff members you manage, the lower the incremental rate.

Installation, Tech Support & Updates

What's involved in installation?
Because StaffMate Online is an online staff scheduling service, there is no software to install nor hardware to acquire.

Do you provide technical support?
StaffMate Online clients receive unlimited email technical support included with each year's annual license fee.

Privacy & Security

How secure is StaffMate Online & how do you protect privacy?
StaffMate Online is strongly committed to maintaining the privacy of your corporate and personal information and the security of our computer systems. We employ sophisticated technology, methods and practices to monitor network traffic to identify unauthorized attempts to access, alter or upload information. Although we do not wish to divulge all of our security practices, below are some of the ways in which we ensure your information remains secure and private.

All users of the StaffMate Online service are required to log in utilizing unique user names and passwords. It is the task of each administrator and staff member to keep their log in information private at all times. Once logged in, our sophisticated application generates a secure 60-80 digit session ID code to verify access privileges.

Through use of this privilege and access system, you can restrict the people who are capable of accessing personal information and/or corporate information to those to whom you have explicitly granted access. In fact, staff members reviewing work opportunities are not even capable of viewing the names of others working the same event, unless an administrator gives that access.

We routinely back up all data to ensure the continued integrity and availability of the service in the extremely unlikely event of significant data corruption and/or severe hardware failure.

One additional privacy feature we built into StaffMate Online is individually addressed emails. Even though you may publish an event to dozens of staff members at once or broadcast an email to your entire service staff, each email is always individually addressed and at no time is one staff member's email address visible to any other staff member.