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StaffMate Online is much more than just staff scheduling. With dozens of communication tools at your disposal, you'll never find it difficult or time-consuming to communicate with your staff.
With an online staff memo, day notes, admin reminders, staff reminders, 5 unique scheduling and publishing methods, 5 broadcast emailing methods, the capability to add an attachment of any type to broadcast emails, automated notifications and 24/7 access to all vital event information, it's easy to see how StaffMate Online dramatically improves communication with your staff.

Case in Point: Recently, one of our clients revamped their Wait Staff Manual and saved the new guidelines in Adobe PDF format. The client logged in and proceeded to StaffMate Online's "Broadcast an Email to Position Types" feature, choosing those qualified for the Wait Staff position as the intended recipients.

They entered subject text and message text, quickly and easily attached the PDF file and with one click of the mouse, instantly emailed the new guidelines to each and every Wait Staff qualified employee.


StaffMate Online provides you with the tools you need to inject efficiency into your staff scheduling process.
Take even a brief look at StaffMate Online and it's not hard to see that its features can and will inject tangible efficiency into your staff scheduling process. StaffMate Online can slash outbound calls by 75% or more and nearly eliminate inbound 'clarification' calls altogether.

Take a closer look, however, and you will see that there are many hidden ways in which StaffMate Online improves efficiency.

Case in Point: When staff members know when they're scheduled, what to wear, when to arrive, where to meet and how to get there, they themselves become more efficient with fewer "I got lost" and "I didn't know..." excuses.


We love to say 'No': StaffMate Online has no setup fees, no hosting fees, no per-shift fees and no support fees.


What will you do with all of the time and energy you save with StaffMate Online?
With all of its efficiency, StaffMate Online will end up saving you more time and energy than you could have ever imagined. What you do with this time and energy windfall is up to you.

Maybe you'll use the extra time together with additional StaffMate Online features to recognize employee birthdays, institute an employee evaluation program and/or more closely track staff budgets and costs.

Maybe you'll decide to interview, hire and train new employees and/or further develop and cross-train existing employees.

No matter how you choose to spend the extra time and energy, there is little doubt that your company will realize dramatically improved performance.

About StaffMate Online
How long has StaffMate Online been around?
Who uses StaffMate Online?

How StaffMate Online Works
What are the technical requirements?
How/where is the service hosted?

Cost & License Information
How do I get StaffMate Online?
How is StaffMate Online priced?

Installation, Tech Support & Updates
What's involved in installation?
Do you provide technical support?

Privacy & Security
How secure is StaffMate Online & how do you protect privacy?


About StaffMate Online

How long has StaffMate Online been around?
StaffMate Online has been helping special event companies streamline their staff scheduling processes since 2002. In the 12 years since, our clients have utilized StaffMate Online to successfully schedule an astounding grand total of 6,765,576 shifts for 1,013,589 unique events.

Who uses StaffMate Online?
StaffMate Online is in use by special event companies from Boston to San Diego and every part of the country in between. Our clients include caterers, event venues, staffing agencies, theme party operators and university food services. To review a partial list of companies who utilize StaffMate Online, please refer to the Praise From Our Clients page of this Web site. On this page, you will also discover what our clients have to say about our staff scheduling software.


How StaffMate Online Works

What are the technical requirements?
Since StaffMate Online is a Web-based application, there are never any software or hardware conflicts for you to troubleshoot. Additionally, with StaffMate Online there is nothing to install, no new hardware to buy and no new third-party software to acquire.

How/where is the service hosted?
The StaffMate Online service is hosted and maintained in an online environment by our technical support staff on servers we operate. There is no need to install any software or hardware on your company's network. This has significant advantages. First, since StaffMate Online is hosted on the Internet, it is accessible by you and your staff members 24/7 from any computer with Internet access anywhere in the world. Second, there are never any software or hardware conflicts for you or your technical staff to troubleshoot. Third, StaffMate Online is equally accessible regardless of which operating system you use, Windows or Macintosh.


Cost & License Information

How do I get StaffMate Online?
We are eager to add you to our growing list of clients and hope to work with you soon on implementing StaffMate Online into your busy staff scheduling operation. To open a sales dialog simply send a freehand email to sales@staffmate.com, fill out the Free Trail Enrollment form provided here.

How is StaffMate Online priced?
StaffMate Online is an all-inclusive, annually licensed staff scheduling program with no set-up fees, no installation fees, no hosting fees, no support fees and no per-shift fees. The minimum Annual License Fee is $550.00 USD per year for 0-50 Staff Members. If you manage more than 50 staff members, the Annual License Fee is an incremental rate averaging 40-75 USD per month per staff member. For example, the Annual License Fee for 100 employees is just $968.88. The more service staff members you manage, the lower the incremental rate.


Installation, Tech Support & Updates

What's involved in installation?
Because StaffMate Online is an online staff scheduling service, there is no software to install nor hardware to acquire.

Do you provide technical support?
StaffMate Online clients receive unlimited email technical support included with each year's annual license fee.


Privacy & Security

How secure is StaffMate Online & how do you protect privacy?
StaffMate Online is strongly committed to maintaining the privacy of your corporate and personal information and the security of our computer systems. We employ sophisticated technology, methods and practices to monitor network traffic to identify unauthorized attempts to access, alter or upload information. Although we do not wish to divulge all of our security practices, below are some of the ways in which we ensure your information remains secure and private.

All users of the StaffMate Online service are required to log in utilizing unique user names and passwords. It is the task of each administrator and staff member to keep their log in information private at all times. Once logged in, our sophisticated application generates a secure 60-80 digit session ID code to verify access privileges.

Through use of this privilege and access system, you can restrict the people who are capable of accessing personal information and/or corporate information to those to whom you have explicitly granted access. In fact, staff members reviewing work opportunities are not even capable of viewing the names of others working the same event, unless an administrator gives that access.

We routinely back up all data to ensure the continued integrity and availability of the service in the extremely unlikely event of significant data corruption and/or severe hardware failure.

One additional privacy feature we built into StaffMate Online is individually addressed emails. Even though you may publish an event to dozens of staff members at once or broadcast an email to your entire service staff, each email is always individually addressed and at no time is one staff member's email address visible to any other staff member.

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